A tale of two upgrades

I had two very different software upgrade experiences this week. One good, one awful. Let me preface this post by saying that the laptop I installed these programs on is less than two weeks old.

On Monday, I was prompted by Adobe Acrobat to upgrade my reader. I wasn't working that day, and had a little idle time, so I proceeded to download the upgrade. I started the install, and was prompted to reboot. That's when things got messy. The computer restarted and continued the installation. Then, I was prompted to reboot -- again. So I restarted and the installation continued. For a third time I was asked to restart! Three restarts for one upgrade? Not good. Not good at all. And I don't see a lick of difference between 7.0.8 and whatever version I was using before.

Then, yesterday, taking a cue from Rick Johnston, I upgraded to Internet Explorer 7 Beta 2. I downloaded and installed the program, and only one restart was needed. Major upgrades, enhancements, and new features in IE7, with only one reboot. Fabulous.

There was a dust-up last week over Microsoft's decision to leave out native PDF support in its Office 2007 suite and Vista operating system. Based on this experience, I have to say Microsoft made the right move.

Tagged: Acrobat Adobe Association Management Associations CAE Certified Association Executive IE7 Internet Explorer Microsoft office 2007 PDF user experience Vista Windows