The Church of the Customer blog has a strangely familiar post about the LEGO brand. It reminds me of the new ASAE & The Center brand. ASAE members are being encouraged to refer to the newly formed group as "ASAE & The Center" and not simply ASAE. I suppose the request makes sense, if only to the marketing department.
One of my marketing truisms is that you work with what people give you. For example, there's the famous story about a shirt company whose product faded when washed. They tried to explain away this flaw in the product, and spent gobs of money doing it, but couldn't change the marketplace's perception. Finally, the company embraced the fading. "Guaranteed to fade" became their mantra, and sales skyrocketed.
The city of Las Vegas spent years and millions of dollars trying to cast itself as a family friendly destination. Finally, they got smart and used to their advantage what the marketplace already believed about the city. Now in Las Vegas, "What happens here, stays here." Brilliant.
If perception is reality, why attempt to change it? Why not embrace it? Does your association (or the industry/profession it represents) have a well-known market perception? Instead of trying to change the perception, why not put a twist on it and take advantage of it?
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