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February 20, 2007

Ben Martin is catching

See you around!

If you get USAE News you might have seen me quoted last week as part of their coverage of the fire at the Marco Island Marriott during the Great Ideas Conference. But you read it here first!

I am to be a panelist for a seminar at VSAE's March meeting on Defining Service Excellence in the Digital Age. Fellow blogger and my neighbor on Cox Road, Rick Johnston, is hosting the panel.

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