American Public Media's Marketplace radio show recently featured Comcast's use of Twitter to engage with its customers, something I've blogged about a few times here.
You can read the transcript or listen to the story.
You might be subscribed to blog alerts for your association, but if you aren't subscribed to twitter alerts, you're missing a not-insignificant chunk of the conversation. Use search.twitter.com to set it up.
Tagged: Association Management; Associations; CAE; Certified Association Executive
September 18, 2008
Twitter for customer service. @comcastcares knows how
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment